Account Classifications- ability to edit/change them

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Can someone update us as to whether/when this feature will be available? It looks like Mint staff hasn't commented on this in over a year. The clutter is driving me crazy. I love this product but reluctantly just spent the afternoon researching other options. This is a huge blocker and made my tax prep a 2 day long process when it should have taken a couple of hours. I am happy to pay for this software if that's what it takes. I just need to have more control over categories. That's non-negotiable. Can we get an answer? Someone?

My Home Equity Line of Credit is listed as a credit card.
IT's really throwing my balances off.

Pleae fix it.

Wow... Almost 250 people have the same problem. While fixing individual accts for people is admirable, seems like giving the user a chance to classify/reclassify accts themselves would be warranted.

thanks to everyone for your additions/comments.

Hello all,

While there is a larger "idea" on the table within this topic asking that Mint allow users to manually change the classification of their accounts, there are a few others reporting an issues wish misclassifiications within their account (loan showing up as checking, etc.).

In response to those users, this is a known issue across several financial institutions that we're working to resolve on a user by user basis. We have corrected it for some already, but others have proven to be a little more complex.

Please note that if you've replied that you are experiencing the problem I mention above, but haven't indicated the bank and account that is misclassified, we won't be able to assist you unless you share that information by replying once again.

We're working to resolve this for all as quickly as possible and appreciate your patience.

For the great idea, I have shared this with the product team for consideration.

Best,
Jami
Mint Community Manager

A few follow up comments...

1) I don't put a lot of weight into the people that post on these forums with "do this, or I'm leaving" or "i hate mint, I'm going somewhere else".... that's frustration. And those people may or may not leave, a single upset person isn't going to cause a loss of sleep for mint. Nor is a certain percentage. this is a free service, provided as-is and we are free to go elsewhere if we're not happy. Certainly it's in their best interest to listen to articulate, thought out complaints, suggestions and other thoughts. But you can't make everyone happy.

2) I'm impressed we're getting any mint.com presence here at all, I'm also grateful. Please, don't beat up the support reps that are here trying their best to help. They are our only established contact with Mint.com and our attitude here and how we treat them does determine to a degree what we get in return. I happen to love mint, which is the reason I've spent so much time on here trying to help folks which is the reason they put that little mint leaf next to my photo (though that just means I usually know what I'm talking about, I don't make money and I have no mod privileged both of which people often don't realize.... though, for the record, I'm not opposed to either :)

3) Intuit bought Mint, it's over, it's done. While I think mint will probably be better in the long run for that reason, it's going to have some growing pains in the transition. No, I don't think they are sabotaging mint, if they wanted to all they would have to do is flip a switch to turn off the server. Or, they could en-state limits on number or amounts held in an account. They show no signs of doing this and I'll give them the benefit of the doubt until they do.

4) Mint is the best online for what they do for what I need. trust me, I've tried everything else. With mint, they could fix three things and I'd be 100% happy. As it is, I'm 90% happy. Thus far the 2nd best I've tried didn't even make it to 51%. Some of the other sites don't do investments, some of them don't do the whole user interface thing. Some are ok, but just don't feel right. Some would be great, if they automatically downloaded info from all 14 of my cash and investment accounts. I don't do the whole uploading a csv every week to or any time I want to see where I sit. I also don't do this in desktop software, I do track some stuff in excel or gnucash, but that's secondary.

I'm a little frustrated that some things that would seem simple (I work in the IT/Investment finance world so I'm usually a good judge of simple) take so long to get resolved, but we don't have a clue what's going on behind the scenes. I'm willing to give mint more time, frankly, because there isn't anything better for me to go to right now. And dare I say it, I'd pay a few (emphasis on FEW) dollars to obtain faster support in a paid product model.

I'm still here, I will be for a while, and I'll answer questions here on the forum as best I can as often as I can. If mint does release manual transactions at the end of the month, I'll be 92% happy, with just two things on my gripe list.

In summary, we need to let mint know we're frustrated... but we need to do it in a respectful and appreciative way. If they don't meet criteria to keep your business, feel free to go somewhere else, good luck in your search. Maybe some day, you'll stop back by to see how well their product has evolved.

I've said all that to say, lets try to keep this on topic... this problem is one of the three problems I have with mint and I'd like to get it resolved as quickly as possible. :)

Hmm, you know, I think they just made a great suggestion. Once mint allows us to fix account classifications (cash vs loan vs investment) an enhancement would be to allow us to distinguish between retirement funds and general investment accounts.

It would be nice to be able to change an account type from Investment to Cash, etc. I have a Vanguard Money Market account that is basically a checking account, but it shows up as an Investment and is not included in the total Cash calculation.
Or, if that's not possible, the ability to change what bucket (i.e. Cash) the account should contribute to.
In addition to that, a Category for Retirement savings would be awesome instead of grouping all investments together.

Why cannot MINT allow the customer decide which whay an account is classified. I have a money market account that is as liquid as a checking account and it shows up as an investment. At the same time I have a Wachovia SEP account that shows up as cash even though I cannot touch the money. Go figure?????

im voting for more user customization of these categories. we are able to categorize transactions anything to anything, why not categorize accounts as anything? how about custom categories for accounts?

I have multiple accounts at my credit union...Savings, Checking, Personal Loan, Auto Loan. My Checking is correct, but my Savings is showing up as Checking, my Auto loan is showing up as a credit card, and my Personal Loan is not showing up at all.

This sort of makes Mint unusable for me which is a shame because the idea of Mint is great